Wells Fargo Bank in 2945 White Bear AVE N

Customer Reviews about Wells Fargo Bank:

• ★ ★ ★ ★ ★
  I've been banking with Wells Fargo for 10 years and walking in here was one of the best banking experiences I've had. I just did a withdrawal but everyone was so full of energy. When I went to get coffee they where out and a woman went and got more for me and served it to me while I was in line. Just a little bit of energy make all the difference.
  By Ty Smith, May 21, 2017
• ★ ☆ ☆ ☆ ☆
  Went to pick up paperwork from Jason their mortgage guy. Waited 45 minutes to grab some paper work. Guy jerked us around for almost a year. Bosses don't care about their employee negligence. And I am absolutely disgusted on how I was treated. Especially after banking with them for 10 years. Do not recommend walking into this facility.
  By Mike Ruoho, April 29, 2017
• ★ ★ ☆ ☆ ☆
  Attn banking customers... bank locally! This would be a 1-star experience, except that I received such a wonderful & warm greeting from Julia V. (teller) and Abel (a greeter?), and got good phone service from Patrick. The rest of this branch, however, needs to take a lesson on customer service! I've had an account for over 5 years. I was told there would be no fees, as long as I maintained a minimum balance. (I don't use this account... it just holds a minimum amount of $ so I can cash checks from WF.) Well, 2 years into it, WF started charging fees, which caused my balance to drop, leading to additional fees! I called, got the fees taken care of. (Great service back then). Then, 6 months ago, I see that I'm getting dinged $10/month AGAIN! I called & Patrick saw the problem and took care of it, and explained how I could fix it permanently. I came in today to solve the problem. Brenda U. (a personal banker) was really snarky and had the audacity to say "Why did you take so long to come in?" Um, is that really your business? It doesn't matter if it takes 2 weeks or a month. WF's system still goofed by suddenly activating the fees. She talked to her branch manager Jessica, and they agreed that I had waited too long, so even though I was never supposed to be charged in the first place, they wouldn't be waiving the charges. (Can't help but wonder if I had come up with a better excuse if Brenda would have thought that WF should keep its agreement.) Needless to say, I closed my account. And after reading the other scathing reviews, I guess I'm not alone!
  By L Hurley, November 07, 2016

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About Wells Fargo Bank in Maplewood